New Limited Pre Orders!

FAQ'S

Order Information

Which fabric bases do you print on? 

  Fabric Options 

Fabrics sold by the yard are approx 57" W x 36”H/ yard. 


Cotton Spandex 240gsm & 280GSM  95% Cotton, 5% Spandex blend Incredible a 4 way stretch. Our Cotton Spandex is most commonly used for leggings, dresses,baby clothes, leos, or anything that requires structure. silky and smooth, topped off with an unparalleled four-way stretch and astonishing rebound. Perfect for all seasons! The Cotton Spandex is a thicker base, great for creations which require a bit more thickness/ structure. The dilettante of fabrics, our Cotton Spandex is our top seller for a good reason. 

Cotton Woven 150GSM 100% Cotton 

Our woven is soft to touch and durable, with unlimited potential. Dresses, tops, face masks, wallpaper, arts & crafts. You name it! 

Sport Knit 280 GSM 85/15 Poly Spandex Blend 

You know your favorite pair of yoga pants? The ones with jussst enough 'umpf' to suck everything in without leaving you fighting for air? Yeah this is that fabric! It’s incredible and like our Spandex is extremely versatile. Great for wicking away sweat if you're the sporty type, or just like to dry fast in the summer! 

Minky 230 GSM 100% Poly Our minky 

AKA snuggle, hey! Give me back my blanket! Is a super soft variety of fleece fabric that is very warm. Produced from 100% polyester fiber and printed with lead free, non toxic products. Commonly used for lounge products because of its soft feel, which is warm yet lightweight. Hello blankets and cozy PJs 😍 

 Double Minky 280 GSM 100% Poly 

Our DSM (aka fluff, cuddle & hey! Give me back my fluffy!) is like not having to choose between heads or tails! The print is only on one side of this fabric, and the other side is white... but both sides are super soft and snuggly! Perfect for blankets, quilts, hats, socks or tossing over a pile of laundry to "hide" the clutter! ;) 

Swim 230-240 GSM 80/20 poly spandex blend 

Perfect for swimsuits (ovbs) dancewear, leotards, oh.. and swimsuits! 

 Double Brushed Poly (DBP) 280 GSM 92/8 poly spandex blend 

4 way stretch, brushed both sides, approx 57" wide Incredibly soft, amazing rebound, and drape. Our DBP has also undergone a process where both sides of the fabric are brushed, creating that characteristic suede-like feel on both sides. Excellent recovery and lovely drape, making DBP an excellent fabric for tops, dresses, skirts, and our personal favorite, leggings. 

 Bamboo Spandex GSM Minky 200 GSM 95/25 bamboo spandex blend Helllllo sustainability! Because of the (almost) organic way bamboo is grown, this plant is gaining popularity among the eco-conscious people among us (who isn’t these days?). Bamboo has a natural ability to repel pests (too bad it can’t keep my ex away) and does not require any pesticides to grow and thrive, which can only be good. Bamboo is incredibly soft and the drape is stunning! Our customers rave it is as fine as silk, you know, without the shine. ;)   

What is the difference between Pre Order and Instock/ Retail?

Pre order fabrics are custom made to your order. They are not onsight or printed until you order. Pre order fabrics have a 8-14 week turn around time. 

Instock/Retail items are on site and ready to ship! 

How long will it take to get my fabrics? 

We get it, you want these dreamy fabrics in your hands as soon as possible, we havent quite figured out how to turn our hot tub into a time machine yet so keep in mind that ship dates are approximate and may change.

Pre Order TAT  By preordering you're ensuring that you get your cut(s) of these beauties shipped to you as soon as they arrive to our headquarters and pass our through inspection process. (based off 2020 average) is 7.5- 14 weeks due to COVID. Don't worry, we almost always hit the former of the two, and have yet to hit the 14 week TAT.  

TAT for in stock fabrics can take up to 3 days, however, we try our hardest to get retail orders out the door on their way to you within 24 hours. Not to toot our own horn, but we’re pretty good at getting shipments out same day. 

Why did I receive a cancellation / out of stock notification after I successfully placed an order?

Retail/In Stock fabrics are on hand and is ready to ship. Unfortunately, in the age of modern technology websites can oversell. If these situations arise, you will receive a refund for the out of stock item, we will ship the remainder of your items. We do our best to reach out to give you an option of refund or exchange, as a courtesy, during peak seasons these efforts are not always an option.

Can I combine pre order and instock/ retail?

We wish! Unfortunately, our system is not configured to do so (hey! we focus our art on fabrics, not tech). Have no fear, you won't be hexed or shunned for the combo purchase, however if you mix pre-order and retail together. Your retail items will be held until the pre-order shipment comes in. You also have the option of placing two separate orders. Cant wait? Email info@violetsnowcustomfabric.com to request separate shipping, we will email an invoice for difference in shipping to separate the orders. Once paid, retail will ship on the next scheduled pickup day.

How often to you launch new fabrics? 

We typically launch new rounds on the 1st of every month. The first round of the month will run through the 15th. With the next launching on the the 16th and running through the last day of the month 😊  

What is your refund policy? 

When you place a pre-order you are agreeing to purchase an item that we do not have on hand or ready to ship.There is a waiting period and you agree to this wait by completing your purchase. Refunds will not be issued based on wait times within the turnaround time.


 We will always do it’s best to give you an accurate estimate of when fabric will arrive and will provide updates any time they are available. Average TAT is 7 weeks with a wait time of up to 14 weeks. 

You can view round updates on our website HERE or join us on Facebook! 

 It is not uncommon for us to receive flawed custom prints. It is a normal part of the process. We print on 57-60” wide fabric but we can only guarantee 54”; therefore flaws (smudges, defects, small cuts) that are 6” from the selvage will not be considered a flaw. Any flaw that can be covered with a quarter will not be considered eligible for refund. 


If you receive a flawed fabric VSCF reserves the right to offer a replacement of the item, store credit, a comparable discount or refund at our discretion. Fabric must be returned, unwashed and uncut to qualify. 


 If you place an order during a sale, or receive free shipping, the refund/store credit will be adjusted accordingly. To open an exchange/refund request  please email info@violetsnowcustomfabric.com. Include your order number, concern and photos (if regarding flaw) within 5 days of receiving shipment arrival.

Payment & Delivery

What forms of payment do you accept?

We accept Paypal, Amazon Pay and Sezzle. Both PayPal and Sezzle offer buy now. pay later. Interest-Free. options. 

How can I change my payment method for an order?

If you havent placed the order yet, you can add a new payment methoid in the checkout. If you already ordered, shoot us an email to info@violetsnowcustomfabric.com. 

Do you have a rewards program?

We sure do! We are proud to offer a generous point system that rewards for on each dollar spent at VSCF! Rewards can be redeemed at any time! 

Sign up here! 

Do you offer discounts? How do I use them?

Current promos and discounts can be found here. To redeem, look for the enter promo code/gift card section at checkout. 

How do I check the status of my order?

You will receive a shipping confirmation via when your order is on its way. You can also check the status of any rounds here. 

What does partially fulfilled mean? 

If your order shows line items marked as "partially fulfilled" this means we have a portion of your order packed and stored in our pending bay, waiting for the remaining (unfulfilled Items) to arrive from our manufacturer. If this is the case, we are happy to send the items we have in stock, however there will be an additional shipping fee to receive the partial shipment. We are happy to work with you regarding this matter. Please email info@violetsnowcustomfabric.com to request. 

Do you offer Wholesale Pricing?
To inquire about our wholesale program, please email info@violetsnowcustomfabric.com 
Help! My question isn't listed.
Can't find what you are looking for? Please email info@violetsnowcustomfabric.com we try to get back with every one of our amazing customers within 24 hours, however, we ask that you give us up to 2 business days for a response (not including weekends or holidays).

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