VSCF PRE ORDER POLICIES AND UPDATES.
Scroll down to see round updates.
Pre-Order purchases are NOT available for immediate shipping. Our standard TAT ranges between 4-8 weeks at the close of the round, although unlikely, there may be delays in receiving your product due to situations beyond our control.
Due to COVID-19 we have extended our TAT to up to 14 weeks. We are proud to announce that we have not ran into this issue since Chinese New Year, which lead into the government shut down in China due to COVID-19 in Feb. We do not foresee TAT taking 14 weeks, however as a pre-caution we have temporarily changed our policy until the pandemic is over.
Additionally, if your order is marked in the system are "partially fulfilled" this means we have a portion of your order packed and stored in our pending bay, waiting for the remaining (unfulfilled Items) to arrive from our manufacturer. If this is the case, we are happy to send the items we have in stock, however there will be an additional shipping fee to receive the partial shipment. We are happy to work with you regarding this matter. Please email firstname.lastname@example.org to request.
Life Cycle of a Pre-Order:
VSCF Pre Order Round Opens
VSCF Pre Order Round Closes
VSCF Creates Panels / personalization and prepares for print.
VSCF Creates Cut list, orders and art sent to manufacturing for print.
Manufacturing checks all files to ensure quality, invoices VSCF.
VSCF pays invoice
Manufacturing arranges print and cutting.
Manufacturing begins printing.
Manufacturing completes printing and manually cuts fabrics to order.
Manufacturing Ships product
VSCF receives product, QC, fabrics organized and inventory completed.
VSCF shipping preps/packages orders for shipment to customers.
VSCF packages are dropped off at carrier for shipment.
VSCF PRE ORDER UPDATES
There were a few issues with scale size / coloration. Some may have slipped through the cracks and were sent out prior to a reply alerting the customer of the issue. All affected should have received an email. Please check your spam folder if you have came across an email.
During CNY/COVID our primary manufacturing company was shut down from Jan-March. Putting Violet Snow in a position to order from our "backup" manufacturing company. Rest assured these issues have been addressed with the manufacturing company who is working with us to fix any quality issues.
Pre order - R38
ETA to VSCF : Monday September 14th
Status: en route to VSCF
Pre order - R39
ETA to VSCF : Early October
Status: Printing at printer
Preorder - R40
ETA to VSCF : Late October/Early November
Status - Pre Printing - At Printer
Pre Order R41
ETA to VSCF : Mid to late November
Status - Pre printing